United States
USA · France
Brazil
Case Study · Cosmetics Ingredients

Kobo Achieves EcoVadis Gold: From 58 to 83 Points In 20 Weeks

Within just 20 weeks, through open communication, collaborative problem-solving, and a shared commitment to positive change, Kobo's team moved from "Committed" to a Gold Medal — joining the top 5% of companies worldwide.

ClientKobo
IndustryCosmetics Ingredients
ServiceAdvanced Sustainability Package
OutcomeEcoVadis Gold (Top 5%)
GOLD MEDAL
58
83
EcoVadis Score · +25 Points
From "Committed" rating to Gold Medal in 20 weeks — exceeding their own Silver target.
Gold
EcoVadis Medal
+25pts
Score Lift (58 → 83)
5%
Top 5%
Globally Ranked
20
20 wks
From Start To Gold

A Six-Month Sprint To Industry Leadership

"

Real sustainability advances are powered by people — within your business and through the partners you choose.

— The Kobo · GPSI Partnership

Kobo, a leading product distributor and manufacturer serving the cosmetics industry with locations in United States, France, Brazil, partnered with Global Partner Solutions (GPSI) to elevate their sustainability credentials.

Within just 20 weeks, through open communication, collaborative problem-solving, and a shared commitment to positive change, Kobo's team moved from an EcoVadis score of 58 ("Committed") to an impressive 83 ("Gold" Medal), joining the top 5% of companies worldwide.

Company
Kobo
Industry
Cosmetics Ingredients
Locations
US · France · Brazil
Employees
~300
Key Clients
Global Cosmetic Brands
Kobo manufacturing and sustainability
From "Committed" To Gold In 20 Weeks A shared commitment to positive change — across three countries

Strong Culture, Misaligned Documentation

Kobo's strong culture of sustainability was clear within its walls, but those efforts weren't reflected in its previous EcoVadis score of 58. Behind the scenes, passionate team members led numerous initiatives, yet faced challenges such as:

01

Misaligned Documentation

Initiatives, commitments and KPIs were already in place, but not aligned with recognized international standards such as the Global Reporting Initiative ("GRI"), making it hard to showcase progress.

02

Departmental Siloes

Dedicated individuals worked on impactful projects, yet a shared framework was missing between sites and departments.

03

A Team Ready to Grow

The budding internal sustainability team sought mentorship and partnership to unlock their full potential.

04

Customer Expectations

Pressure from major clients meant the stakes, and the need for teamwork, were high.

An Eight-Pillar Advanced Sustainability Engagement

GPSI worked hand-in-hand with Kobo, delivering our Advanced Sustainability package. Our solution combined strategic consulting, cross-functional collaboration, and hands-on implementation:

PILLAR 01

Policy Alignment

Refined, restructured and set realistic objectives to all existing policies to meet EcoVadis requirements.

PILLAR 02

KPI Standardization

Established consistent KPIs linked to global benchmarks and aligned to the GRI Standard.

PILLAR 03

Collaborative Integration

Initiated bi-weekly cross-departmental meetings to connect teams and build shared understanding.

PILLAR 04

Supply Chain Risk Management

Performed a supplier risk assessment of suppliers representing 80% of purchasing volume. Restructured the supplier code of conduct and training on modern slavery for the purchasing team.

PILLAR 05

Capacity Building

Provided ongoing mentorship and resources to Kobo's sustainability team.

PILLAR 06

CSR Reporting

Produced Kobo's first CSR report, establishing a template for future disclosures.

PILLAR 07

Discovery & Optimization

Uncovered previously unreported sustainability initiatives, strengthening Kobo's EcoVadis submission.

PILLAR 08

Mentorship & Empowerment

GPSI didn't just provide answers — we coached Kobo's sustainability team, nurturing skills and confidence at every step.

Kobo's team didn't need new initiatives — they needed a framework to surface, structure, and validate the work already in motion. Our role was to translate substance into standards.

Before & After Engagement

A side-by-side view of how the 20-week, eight-pillar engagement transformed Kobo's sustainability posture from "Committed" to Gold.

Dimension Before GPSI After GPSI
EcoVadis Score 58 / 100 — "Committed" rating 83 / 100 — Gold Medal (top 5% globally)
Documentation Standard Misaligned with international frameworks Aligned to GRI Standards
Cross-Functional Work Departmental and site siloes Bi-weekly cross-departmental meetings; shared framework across sites
Internal Sustainability Team Budding team seeking direction Confident, mentored team steering future assessments independently
Supply Chain No supplier risk assessment 80% of purchasing volume assessed; new supplier code; modern-slavery training
CSR Reporting No formal CSR report First CSR report produced — template for future disclosures
Hidden Initiatives Many sustainability efforts unreported Previously unreported initiatives surfaced and integrated into submission
Customer Pressure Response Score below client expectations Exceeded internal Silver target; Gold meets and surpasses client expectations

From 58 to 83 — Gold In Six Months

Together, teams scored from 58 to 83 points, exceeding their own Silver target and capturing Gold status in less than six months. A sense of pride rippled through the organization with industry-leading recognition.

Before
58
"Committed" Rating
After
83
Gold Medal
=
Position
Top 5%
Globally Ranked
01

EcoVadis Gold Achieved

Together, teams scored from 58 to 83 points, exceeding their own Silver target and capturing Gold status in less than six months.

02

Top 5% Globally

A sense of pride rippled through the organization with industry-leading recognition.

03

On-Time Success

Clear roles, regular check-ins, and trust allowed for seamless delivery within timeframe and budget.

04

Stronger Connections

Departmental siloes gave way to a culture of support, knowledge-sharing, and pride.

05

Resilient Supply Chain

Kobo staff and suppliers alike embraced new standards, elevating ethical sourcing and compliance.

06

Lasting Growth

Kobo's team now confidently steers future sustainability assessments, fostering independence and ongoing learning.

07

Employee Empowerment

Employees who once wondered why their sustainability efforts weren't reflected in their scores now gained crucial clarity.

08

Industry-Leading Recognition

Gold Medal status positioned Kobo as a recognized sustainability leader among cosmetics ingredient manufacturers globally.

Three Principles That Powered The Result

Beyond the score, the engagement surfaced three transferable principles for any organization serious about EcoVadis recognition.

01

Strategic Alignment Drives Recognition

Translating substantive efforts into standards-based language is critical for external validation.

02

Cross-Functional Collaboration

Connecting siloed teams accelerates knowledge sharing and process improvement.

03

Supply Chain Transparency

Active supplier engagement and risk assessments are essential for responsible operations.

When Substance Meets Strategy, Recognition Follows

Kobo's rapid advancement from a "Committed" EcoVadis rating to Gold status is a testament to the impact of focused strategy and expert guidance.

It proves that real sustainability advances are powered by people, within your business and through the partners you choose. By partnering with GPSI, Kobo built a scalable sustainability framework and secured industry-leading recognition, demonstrating that investing in structured ESG practices not only meets customer expectations but also drives long-term value.

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